Is the electric skateboard road-legal in France?

Yes. The Stern' is an EDPM (engin de déplacement personnel motorisé, the French category for powered personal transporters), like the electric scooter. It is compliant from delivery: limited to 25 km/h, it can ride on cycle lanes, among other places. The country-by-country details are on the Regulations page.

How long does after-sales take to reply?

Support replies within 48 working hours via the form or the support@sternboard.com address. For an urgent technical issue, the step-by-step instructions on the Tutorials page can help while you wait for a reply.

Contact Sternboard electric skateboard after-sales

A question? Write to us.

If your question is about assembly, setting up the remote control or looking after the battery, the Tutorials page (the step-by-step instructions) often answers faster than an exchange of e-mails.

Good to know

Before you write, the answer may already exist

Assembly, remote control, battery: the tutorials and manuals answer most questions. For compliance, insurance or choosing a configuration, see our Regulations page or the Stern' comparison tool.

Contact Sternboard support

Pre-purchase question, technical support or business enquiry (rental companies, hotels, campsites): use the form. Give your name, e-mail, phone number and the reason for your request, then explain your question. Every request is followed up, even when a team member is away.

Address and response time

By e-mail: support@sternboard.com. After-sales replies within 48 working hours.

Insurance and pre-purchase questions

In France, an EDPM (powered personal transporter) like the Stern' must have third-party liability insurance: allow €3 to €4 a month. For professional use (rental, hospitality), write to us using the form: we will point you to our partners.

Frequently asked questions

Is the electric skateboard road-legal in France?: Yes. The Stern' is an EDPM (engin de déplacement personnel motorisé, the French category for powered personal transporters), like the electric scooter. It is compliant from delivery: limited to 25 km/h, it can ride on cycle lanes, among other places. The country-by-country details are on the Regulations page.
How long does after-sales take to reply?: Support replies within 48 working hours via the form or the support@sternboard.com address. For an urgent technical issue, the step-by-step instructions on the Tutorials page can help while you wait for a reply.

Buying

Buy with peace of mind

2-year guaranteeLegal guarantee of conformity, on the whole product.
Free delivery (worth €150)On every Stern', tracked and insured, with a tracking link by e-mail. Accessories: €5 delivery, free from €100.
Pay in 10 or 12 instalmentsIn 10 or 12 interest-free instalments, or by bank card.
A question?Contact the team

Secure payment

Pay in 10 or 12 instalments interest-free

stripe
Klarna.